
JHCSC HRMO Organized Customer-Centric Service Excellence Seminar for Frontline Staff
In recognition of the pivotal role of frontline staff in shaping the image of J.H. Cerilles State College, the Human Resource Management Office (HRMO), spearheaded by Director Dr. Julito M. Mandac Jr., organized a two-day seminar for the JHCSC Job Order and Contract of Service on mastering essential customer service skills under the theme “Customer-Centric Service Excellence: Nurturing Soft Skills Among Frontline Staff” on March 21 and 22 at Pagadian Annex I.T. Conference Room.